Shipping & Returns

1. All delivery dates  quoted are intended as an approximate guide only.
2. We will  endeavour to deliver your order on the agreed delivery date and will notify you  of any delay expected.  If your order is not delivered as arranged, we  cannot be responsible for any loss or damage suffered by you through any  reasonable or unavoidable delay in delivery.
3. The delivery will be  made the nearest suitable point for access by the delivery vehicle which will  normally be a 7.5 ton box vehicle or larger.  If the site is not  accessible by our vehicle it is your responsibility to accept the delivery at  the nearest available point and to provide onward transport to your site.You must supply sufficient labour to offload your order and sign the delivery note. If we are unable to deliver your order because no-one is present to receive the delivery we will make arrangements for re-delivery at additional cost. If for any reason we are unable to offload your goods on the agreed delivery date, we reserve the right to charge £150 for their return and offloading at the factory, reloading and redelivery.
4. We will normally  deliver your order in one complete delivery but reserve the right to make  deliveries in instalments.
5. Risk for the goods  will pass to you once your order has been delivered and we cannot be  responsible for loss or damage once you have received your order.

Returns

All conservatories  are made to your specification and therefore there is no right to cancel the  contract with us. Cancellation can only occur as specified in clause 2(iii) in Terms and Conditions.