Terms and Conditions

Please ensure that you  read the following terms and conditions prior to placing your order with us.

1. Interpretation

In these terms and  conditions:-

World Of Conservatorys is a trading name operating under the parent company

Uk Trade Conservatorys Ltd.

“We” and “us” UK Trade  Conservatorys  Limited

“You” means the person  ordering the goods subject to these terms and conditions

2. Your contract with UK Trade Conservatorys  Limited

i) These terms and  conditions apply to all goods supplied by us to you.

ii) All orders are  subject to acceptance by the company and no contract exists between you and us  for the sale of any goods until we have received and accepted your order and  full payment and we have provided you with confirmation in writing or by email  to the address or email address you have given. When you have received our  confirmation of your order a binding legal contract exists between us.

iii) We reserve the right  to change these terms of sale without notice to you in relation to future  sales.

2. Description and price of the goods

i) All goods are fully  described on our web site which will also confirm our current price where applicable. If you require further information please contact us  prior to ordering.

ii) Your order will be  manufactured to your specification.

iii) We will endeavour to  ensure that our web site carries the correct prices at all times. In the  unlikely event of a pricing error we reserve the right to notify you as soon as  possible and offer you the option to continue with your order at the correct  price or alternatively, you may cancel your order and a full refund will be  provided.  If a refund is required, the refund will be made within 30 days  in the original form received.

iv) Delivery is free  throughout the UK  (Mainland Only).

3. Payment

i) Payment can be made by  contacting us with your credit/debit card details or by cheque mailed to our  address.  All orders are processed on receipt of cleared funds only and if  payment is made by cheque, you should allow a further five to seven working  days for your payment to be received and to clear.

ii) If you are making  final balance payment on day of delivery it is your responsibility to provide  card details to us.

iii) We will not be able  to offload your conservatory until we are in receipt of cleared funds.

         iv) Under no  circumstances will cash or cheque be accepted on day of delivery.

4. Delivery

i) All delivery dates  quoted are intended as an approximate guide only.

ii) We will  endeavour to deliver your order on the agreed delivery date and will notify you  of any delay expected.  If your order is not delivered as arranged, we  cannot be responsible for any loss or damage suffered by you through any  reasonable or unavoidable delay in delivery.

iii) The delivery will be  made the nearest suitable point for access by the delivery vehicle which will  normally be a 7.5 ton box vehicle or larger.  If the site is not  accessible by our vehicle it is your responsibility to accept the delivery at  the nearest available point and to provide onward transport to your site.

iv)You must supply sufficient labour to offload your order and sign the delivery note. If we are unable to deliver your order because no-one is present to receive the delivery we will make arrangements for re-delivery at additional cost. If for any reason we are unable to offload your goods on the agreed delivery date, we reserve the right to charge £150 for their return and offloading at the factory, reloading and redelivery.

v) We will normally  deliver your order in one complete delivery but reserve the right to make  deliveries in instalments.

vi)Risk for the goods  will pass to you once your order has been delivered and we cannot be  responsible for loss or damage once you have received your order.

5. Liability

i) If any goods are  received damaged or defective or your order has been delivered incorrectly you  must notify us in writing within 5 working days.

ii) Any goods that have  been installed cannot be returned unless faulty.

ii) If you notify a  problem to us under this clause, we will, at our option:

(a) Make good any  shortage or non-delivery

(b) Replace or repair any  goods that are damaged or defective

iii) We cannot be liable  to you for any indirect or consequential loss, damage or expenses however  arising out of any problem you notify to us under this condition, and we shall  have no liability to pay any money to you by way of compensation other than to  refund to you the amount paid by you for the specific parts in question under  clause ii) above.

iv) Our products are  supplied for self-installation and it is your responsibility to ensure that  they are installed correctly.  Whilst we provide information to assist you  in installation we cannot be liable to you for any loss or damage arising from  information we have provided regarding installation.

v) Despite what we  say above nothing in these terms and conditions is intended to limit any  statutory rights you may have as a consumer that cannot be excluded by law nor  to exclude or limit our liability to you for death or personal injury resulting  from our negligence.

6. Returns Policy

All conservatories  are made to your specification and therefore there is no right to cancel the  contract with us. Cancellation can only occur as specified in clause 2(iii)  above.

7. Changes to your order

All conservatories  are made to order and production of the components for your order will commence  shortly after your order has been confirmed to you.  If you require  changes to be made to your order we  may  make additional charges for  any components that have or are in the process of being manufactured and cannot  be used elsewhere.

8. Warranty

         i) All conservatories  supplied by us are warranted as follows:          Profile colour fastness –  10 years          Locks and fittings – 1  year          Sealed Units – 5 years          Conservatory Roof – 10  years

This warranty is not  transferable and is provided on the basis that the goods have been correctly  installed and maintained in accordance with our instructions.

This warranty does not  affect any statutory rights you have as a consumer.

ii) Excluded from this  warranty is any defect in the goods arising from fair wear and tear, wilful  damage, accident, negligence, faulty installation by you or any third party, or  any alteration or repair carried out without our approval.

iii) Should any goods  supplied by us to you develop a defect under warranty you should notify us in  writing as soon as possible.

iv) Where we replace  any item under warranty we reserve the right to arrange (at our cost) for the  return of the original item.

9. Data protection

i) We will take all  reasonable precautions to keep the details of your order and payment secure,  but unless we are negligent, we will not be liable for unauthorized access to  information supplied by you.

         ii) We agree to use the information  you have provided about yourself for the purpose of fulfilling your order.

ii) We will not sell or  give your details to any third parties for marketing purposes.

10. Applicable law

These terms of sale and  the supply of the goods will be subject to English law, and the English courts  will have jurisdiction in respect of any dispute arising from the contract.

11. Events beyond our control

We shall have no  liability to you for any failure to deliver goods you have ordered or any delay  in doing so or for any damage or defect to goods delivered that is caused by  any event or circumstance beyond our reasonable control including, without  limitation, strikes, lock-outs and other industrial disputes, breakdown of  systems or network access, flood, fire, explosion or accident.

12. Invalidity 

If any part of these  terms and conditions is unenforceable (including any provision in which we  exclude our liability to you) the enforceability of any other part of these  conditions will not be affected.

13. Entire agreement

These terms and  conditions, together with our current web site prices, specifications, delivery  details and contact details set out the whole of the agreement relating to the  supply of the goods to you by us. Nothing said by any person on our behalf  should be understood as a variation of these terms and conditions or as an  authorized representation about the nature or quality of any goods offered for  sale by us. Save for fraud or fraudulent misrepresentation, we shall have no  liability for any such representation being untrue or misleading.

14. Third Party Rights 

Except for our  directors, employees or representatives, a person who is not a party to this  agreement has no right under the Contracts (Rights of Third Parties) Act 1999  to enforce any term of this agreement but this does not affect any right or  remedy of a third party that exists or is available apart from that Act.